SHOPPING INFORMATION
Delivery charges for orders from the Online Shop?
Delivery charges for orders from our online shop vary depending on your location and the total order value. Shipping costs will be calculated and displayed at checkout before you complete your purchase. Tristique parturient nulla ullamcorper at ullamcorper non orci iaculis neque augue.
How long will delivery take?
Delivery times typically range from 3 order days, depending on your location and the availability of the items ordered. Once your order is shipped, you will receive a confirmation message with tracking information to follow its progress.
What exactly happens after ordering?
After you place an order, you will receive an order confirmation email with the details of your purchase. Our team will then process your order, prepare it for shipment, and send you a shipping confirmation along with tracking information so you can monitor your delivery every step of the way.
Do I receive an invoice for my order?
Yes, you will receive an invoice for every order you place. The invoice will be sent to your email address along with your order confirmation and can also be accessed through your account on our website.
PAYMENT INFORMATION
When the order payment is taken of my bank account?
Payment is usually processed at the time you place your order. Depending on your bank, it may take a few hours to reflect on your account. You will receive a confirmation once the payment has been successfully completed.
What is wishlist?
A wishlist is a personalized list where you can save your favorite items from our store. It allows you to keep track of products you love and easily purchase them later.
What should I do if I receive a damaged or wrong product?
If you receive a damaged or incorrect product, please contact our customer service team immediately with your order details and photos of the item. We will assist you in arranging a replacement, exchange, or refund as quickly as possible
Can I change or cancel my order?
You can request to change or cancel your order shortly after it has been placed. Please contact our customer service team as soon as possible with your order details. Once the order has been processed or shipped, changes or cancellations may no longer be possible.
What is package tracking for my order?
Package tracking allows you to follow the progress of your order from the moment it leaves our warehouse until it arrives at your doorstep. Once your order is shipped, you will receive a tracking number and a link to view real-time updates on its delivery status.
